M Contact Privacy Policy

1. Personal data we collect

• Identity data such as first name, last name, email address, phone number, and profile information related to system use
• Organization data such as company, department, position, group, community, or access permissions defined by your organization's administrators
• Usage data such as sign-in history, conversations, event participation, searches, and interactions with platform features
• Technical data such as IP address, device information, browser logs, session identifiers, and system security information

2. Sources of data

• Provided directly by the data subject through sign-in, profile, or other forms within M Contact
• Provided by organization administrators who invite users or provision accounts for internal members
• Collected automatically through usage of the system for performance analysis, security, and service improvement

3. Purposes of processing

• To provide internal communication features such as directories, chat, calendars, updates, communities, and user profiles
• To verify identity, control permissions, and manage access across multiple organizations in a structured manner
• To maintain security, prevent abnormal use, resolve technical issues, and comply with relevant legal obligations

4. Disclosure of personal data

• Data may be disclosed within your organization according to the scope of system use and the roles involved
• Data may be shared with necessary service providers such as infrastructure, messaging, or authentication providers under appropriate agreements
• Data may be disclosed to government authorities or legally authorized entities where required or lawfully requested

5. Data retention period

• Data is retained for as long as required for service purposes or to meet legal obligations
• User account and profile data may be retained while the account remains active and for additional periods set by the organization or by law after usage ends
• Logs and technical records are retained only as necessary for security, audit, and service improvement purposes

6. Data subject rights

• You may exercise rights of access, correction, deletion, restriction, objection, or withdrawal of consent as permitted by law
• In some cases, those rights may be subject to conditions set by the organization acting as a data controller together with the platform
• If you would like to exercise your rights or request more information, please contact the company through the channels below

7. Contact details